Legal

Privacy Policy

Last updated: July 27, 2026

M-TECH PRODUCT CO., LTD. ("M-TECH", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of everyone who visits mtechproduct.co.th or places an order through our online shop (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have, in line with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

1. Information We Collect

Information you provide to us: When you place an order through our shop, we collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Order details (products, quantities, and pricing)

Information collected automatically: Like most websites, our server and hosting provider automatically log standard technical information (such as IP address, browser type, and access times) for security and troubleshooting purposes. We also use cookies as described in Section 4 below.

2. How We Use Your Information

We use the information we collect only for the following purposes:

  • To process and fulfil your orders, including arranging shipping and delivery
  • To send you an order confirmation and communicate with you about your order's status
  • To respond to inquiries you send us directly
  • To maintain the security and proper functioning of the Website (for example, preventing spam or abuse of our order form)
  • To comply with our legal and accounting obligations

We do not use your personal data for advertising, profiling, or automated decision-making, and we do not sell your personal data to any third party.

3. Legal Basis for Processing

We process your personal data on the basis of (i) your consent when you submit an order or contact form, and (ii) our legitimate interest and contractual necessity in fulfilling the order you have requested.

4. Cookies

Our Website uses a small number of cookies and browser local-storage entries to remember your cookie-consent choice and, where applicable, to support shop functionality such as remembering items in your cart. We do not currently use third-party advertising or analytics cookies. You can manage or withdraw your cookie consent at any time using the "Cookie Settings" link in the footer of this Website.

5. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted transmission (HTTPS), access-controlled administrative systems, and secure storage of order data in our database. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell or rent your personal data. We may share limited order information with:

  • Shipping and logistics partners, solely to deliver your order
  • Our email service provider, solely to send order confirmations and respond to inquiries
  • Authorities, where required by law

7. Data Retention

We retain order and customer data for as long as necessary to fulfil the purposes described in this Policy, including any applicable accounting, tax, or legal retention requirements, after which it is securely deleted or anonymized.

8. Your Rights

Under Thailand's PDPA, you have the right to:

  • Access and receive a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion or anonymization of your data, subject to legal retention requirements
  • Withdraw consent at any time, where processing is based on consent
  • Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details in Section 10 below.

9. Children's Privacy

Our Website and shop are intended for general business and consumer use and are not directed at children. We do not knowingly collect personal data from minors without appropriate consent as required by the PDPA.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

  • sales@mtechproduct.co.th
  • 033-684-233 / 092-7471366
  • Eastern Seaboard Industrial Estate, 64/91, 64/92, 64/93 Moo 4, Tambon Pluakdaeng, Amphur Pluakdaeng, Rayong 21140, Thailand

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this Policy was last revised.